Lumina Blitz — Unit Economics
What we pay Twilio vs. what the client pays us vs. profit, per plan and per extra call.
Add-on profit / mo
$283
$300 client · $17 Twilio
Agency profit / mo
$183
$200 client · $17 Twilio
Profit / extra call
$0.71
$0.75 client · $0.04 cost
Gross margin
94%
95% on extra calls
Monthly subscription economics (per client)
- Client pays
- Twilio cost
- Profit
Extra-call economics (overage / bulk packs)
- Client pays
- Our cost
- Profit
Cost assumptions
Twilio outbound voice ≈ $0.014/min + connect fee → ~$0.03 / 2-min call. ElevenLabs TTS + OpenAI ≈ $0.005/call. Recording storage ≈ $0.005/call. All-in ≈ $0.04/call. 100 calls/wk ≈ 430 calls/mo → ~$17/mo Twilio cost per client. Extra calls are priced at $0.75/call (bulk packs $0.60–$0.75/call), vs. competitors' $0.05–0.25/minute and human callers at ~$0.25–0.42/call + overhead.